Frequently Asked Questions (FAQ)

Q: What do I do after I purchase ActiSetup?
A: After you purchase ActiSetup, you do not need to download a separate full version. Instead, just enter your activation key into your trial version and it will be unlocked.

Q: Do I need a separate license for the Dacris Updater?
A: No. The Updater is completely integrated into the ActiSetup 2005 package. When you purchase a license for ActiSetup, you also get Dacris Updater at no additional charge.

Q: What do I do if my trial expires but I still want to evaluate ActiSetup?
A: Please send us an email message and we will extend your trial period by an additional 14 days.

Q: What type of license do I get when I purchase ActiSetup?
A: See the licensing information page.

Q: Does the product activation lock me down to a single workstation?
A: No. The product activation merely validates the key with our online servers to ensure that the key was issued by Dacris Software. It does not gather any system information and it does not tie you down to one system. You can activate as many times as you wish, on as many systems as you wish. Please keep in mind, however, that you must still abide by the licensing terms and concurrently use only as many copies as you purchased.

Q: Do I need to purchase separate language packs?
A: No. ActiSetup 2005 comes with all available language packs included. There is no additional fee for language packs.

Q: Do I get free upgrades after I purchase ActiSetup?
A: Yes and no. See the licensing information page.

Q: What kind of technical support do you offer?
A: We offer 24/7 toll-free email technical support. We usually respond to email support requests within two business days. We also review the posts on our forum weekly.

Q: Where can I download ActiSetup 2005?
A: You can download a 14-day trial version from this link.

Q: Where can I purchase ActiSetup 2005?
A: You can purchase ActiSetup 2005 from our online shop.  We accept VISA, MasterCard and American Express credit cards.

If you have a question that you think should be on this page, please contact us.